Privacy policy

Last updated: 10.09.2025

Veil Eclipse (“we,” “our,” “us”) operates this store and website, powered by Shopify, to provide gothic fashion, accessories, and home décor (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services, in accordance with GDPR (EU/UK), CCPA (US), and other applicable privacy laws.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details: name, billing/shipping address, phone, email

  • Payment details: credit/debit card, billing info, transaction records

  • Account info: username, password, preferences

  • Shopping activity: items viewed, cart, wishlist, orders, returns

  • Device & usage data: IP address, browser type, cookies, site interactions

  • Communications: messages, customer service inquiries

2. How We Collect Information

  • Directly from you: account creation, checkout, communications

  • Automatically: cookies, pixels, analytics (see Shopify cookie policy: shopify.com/legal/cookies)

  • Service providers: payments, shipping, analytics

  • Partners/third parties: advertising networks, marketing platforms

3. How We Use Information

  • Provide & improve Services: process orders, shipping, returns, personalization

  • Communications: order updates, customer support

  • Marketing & promotions: send offers (with consent, where required)

  • Fraud & security: detect, investigate, and prevent fraudulent or illegal activity

  • Legal compliance: fulfill obligations under GDPR, CCPA, and other laws

4. Sharing of Information

We may share your information with:

  • Shopify (commerce infrastructure, hosting, payments)

  • Service providers (IT, shipping, analytics, customer support)

  • Advertising partners (for targeted ads, with opt-out options)

  • Legal authorities (if required by law)

  • Business transactions (merger, acquisition, asset sale)

We do not sell personal data in the traditional sense, but under CCPA/CPRA definitions, certain sharing for advertising may be considered a “sale” or “sharing.” You may opt out (see Rights below).

5. Your Rights

Depending on where you live, you may have the right to:

  • Access / Know: request details on the data we hold

  • Correction: request updates to inaccurate data

  • Deletion: request erasure of your data

  • Portability: request export of your data

  • Opt-out: prevent sharing for targeted ads (CCPA)

  • GDPR-specific: withdraw consent, restrict processing, object to processing

To exercise your rights, contact us at privacy@veileclipse.com.

6. Data Retention & Security

We retain personal information as long as necessary to provide Services and comply with law. We use reasonable safeguards, but no method of storage or transmission is 100% secure.

7. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect children’s personal information.

8. International Transfers

We may transfer data outside your country (e.g., US, EU). For EU/UK residents, we rely on lawful mechanisms such as Standard Contractual Clauses.

9. Changes

We may update this Privacy Policy. Updates will be posted here with a revised “Last updated” date.

10. Contact

Veil Eclipse – Privacy Team
📧 Email: privacy@veileclipse.com
📍 Address: 502ho, 42, Daeseong-ro 261beon-gil, Hanam-si, Gyeonggi-do, Republic of Korea, 12978

 

 

Your Privacy Matters at Veil Eclipse

At Veil Eclipse, your trust means everything to us. We only collect the information needed to process your orders, improve your shopping experience, and keep you updated about your purchases.

What we collect

  • Name, email, address, payment details (for orders & shipping)

  • Items you view, cart, or purchase

  • Device/browser data (via cookies)

How we use it

  • Process your orders & deliveries

  • Provide customer support

  • Send updates and special offers (only if you opt in)

  • Keep our store safe and secure

Who we share it with

  • Shopify (our platform partner)

  • Shipping providers (to deliver your orders)

  • Payment processors (to complete your purchase)

  • Marketing partners (only if you agree or law allows)

Your choices

  • Access or delete your personal data

  • Update inaccurate information

  • Opt out of marketing or targeted ads

  • Contact us anytime at privacy@veileclipse.com

We respect your privacy. For the full legal details, please see our complete Privacy Policy [link].